Global Business Support Services Market By Type, By Application, By Segmentation, By Region, and By Country 2021

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Mar 04, 2021 (Heraldkeepers) —
Business Support Services Global Market Report 2021: COVID 19 Impact and Recovery to 2030 from The Business Research Company provides the strategists, marketers and senior management with the critical information they need to assess the global business support services market as it emerges from the Covid 19 shut down.

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Description:
Where is the largest and fastest growing market for the business support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The Business Support Services market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider business support services market, and compares it with other markets.
? The market characteristics section of the report defines and explains the market.
? The market size section gives the market size ($b) covering both the historic growth of the market, the impact of the Covid 19 virus and forecasting its recovery.

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? Market segmentations break down market into sub markets.
? The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the impact and recovery trajectory of Covid 19 for all regions, key developed countries and major emerging markets.
? Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
? The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
? The business support services market section of the report gives context. It compares the business support services market with other segments of the commercial services market by size and growth, historic and forecast. It analyses GDP proportion, expenditure per capita, business support services indicators comparison.

Scope

Markets Covered: 1) By Type: Document Preparation Services; Telephone Call Centers; Business Service Centers; Collection Agencies; Credit Bureaus; Other Business Support Services
2) By Organisation Size: Large Enterprise; Small and Medium Enterprise
3) By Mode: Online; Offline

Companies Mentioned: Tata Consultancy Services Limited; Hewlett Packard Enterprise Co; Genpact Ltd; A.T. Kearney; Grant Thornton LLP

Metrics Covered: Number of Enterprises; Number of Employees

Countries: Argentina; Australia; Austria; Belgium; Brazil; Canada; Chile; China; Colombia; Czech Republic; Denmark; Egypt; Finland; France; Germany; Hong Kong; India; Indonesia; Ireland; Israel; Italy; Japan; Malaysia; Mexico; Netherlands; New Zealand; Nigeria; Norway; Peru; Philippines; Poland; Portugal; Romania; Russia; Saudi Arabia; Singapore; South Africa; South Korea; Spain; Sweden; Switzerland; Thailand; Turkey; UAE; UK; USA; Venezuela; Vietnam

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita, business support services indicators comparison.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Major companies in the business support services market include Tata Consultancy Services Limited; Hewlett Packard Enterprise Co; Genpact Ltd; A.T. Kearney and Grant Thornton LLP.

The global business support services market is expected to grow from $466.71 billion in 2020 to $521.77 billion in 2021 at a compound annual growth rate (CAGR) of 11.8{f13b67734a7459ff15bce07f17c500e58f5449212eae0f7769c5b6fbcf4cc0c4}. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $679.67 billion in 2025 at a CAGR of 7{f13b67734a7459ff15bce07f17c500e58f5449212eae0f7769c5b6fbcf4cc0c4}.

The business support services market consists of sales of business support services and related goods by entities (organizations, sole traders and partnerships) that provide business support services such as document preparation, telephone call centers, telephone answering, telemarketing bureaus and other contact centers, and private mail centers. The business support services market is segmented into document preparation services; telephone call centers; business service centers; collection agencies; credit bureaus and other business support services.

Western Europe was the largest region in the global business support services market, accounting for 39{f13b67734a7459ff15bce07f17c500e58f5449212eae0f7769c5b6fbcf4cc0c4} of the market in 2020. Asia Pacific was the second largest region accounting for 30{f13b67734a7459ff15bce07f17c500e58f5449212eae0f7769c5b6fbcf4cc0c4} of the global business support services market. Africa was the smallest region in the global business support services market.

Artificial intelligence is widely being used by business organizations in customer support activities as it considerably reduces operational costs. Artificial intelligence systems perform tasks that normally require human intelligence such as speech recognition, translation between languages, visual perception, and decision-making. This technology enables handling of customer grievances and other interactions without human intervention, thereby increasing efficiency and reducing operational costs. It also helps manage support tickets in bulk, provides multi-language support and auto responding of bulk emails. According to a study by Oracle, nearly 8 out of 10 businesses have already implemented or planning to adapt artificial intelligence in customer support by 2020. Some of the companies using artificial intelligence in customer support include China Merchant Bank, Fiat Argentina, Toshiba France, KLM airlines.

Table of content.

1. Executive Summary
2. Report Structure
3. Business Support Services Market Characteristics
3.1. Market Definition
3.2. Key Segmentations
4. Business Support Services Market Product Analysis
4.1. Leading Products/ Services
4.2. Key Features and Differentiators
4.3. Development Products
5. Business Support Services Market Supply Chain
5.1. Supply Chain
5.2. Distribution
5.3. End Customers
6. Business Support Services Market Customer Information
6.1. Customer Preferences
6.2. End Use Market Size and Growth
7. Business Support Services Market Trends And Strategies
8. Impact Of COVID-19 On Business Support Services
9. Business Support Services Market Size And Growth
9.1. Market Size
9.2. Historic Market Growth, Value ($ Billion)
9.2.1. Drivers Of The Market
9.2.2. Restraints On The Market
9.3. Forecast Market Growth, Value ($ Billion)
9.3.1. Drivers Of The Market
9.3.2. Restraints On The Market
10. Business Support Services Market Regional Analysis
10.1. Global Business Support Services Market, 2020, By Region, Value ($ Billion)
10.2. Global Business Support Services Market, 2015-2020, 2020-2025F, 2030F, Historic And Forecast, By Region
10.3. Global Business Support Services Market, Growth And Market Share Comparison, By Region
11. Business Support Services Market Segmentation
11.1. Global Business Support Services Market, Segmentation By Type, Historic and Forecast, 2015-2020, 2020-2025F, 2030F, $ Billion
Document Preparation Services
Telephone Call Centers
Business Service Centers
Collection Agencies
Credit Bureaus
Other Business Support Services
11.2. Global Business Support Services Market, Segmentation By Organisation Size, Historic and Forecast, 2015-2020, 2020-2025F, 2030F, $ Billion
Large Enterprise
Small and Medium Enterprise
11.3. Global Business Support Services Market, Segmentation By Mode, Historic and Forecast, 2015-2020, 2020-2025F, 2030F, $ Billion
Online
Offline
12. Business Support Services Market Metrics
12.1. Business Support Services Market Size, Percentage Of GDP, 2015-2025, Global
12.2. Per Capita Average Business Support Services Market Expenditure, 2015-2025, Global
13. Asia-Pacific Business Support Services Market
13.1. Asia-Pacific Business Support Services Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
13.2. Asia-Pacific, Business Support Services Market, 2020, By Country, Value ($ Billion)
13.3. Asia-Pacific, Business Support Services Market, 2015-2020, 2020-2025F, 2030F, Historic And Forecast, By Country
13.4. Asia-Pacific, Business Support Services Market, 2015-2020, 2020-2025F, 2030F, Growth And Market Share Comparison, By Country
13.5. Asia-Pacific, Business Support Services Market Metrics
13.5.1. Business Support Services Market Size, Percentage Of GDP, 2015-2025, Asia-Pacific Countries
13.5.2. Number of Enterprises, Business Support Services Market, Business Support Services Market/Number of Enterprises, 2020, Asia-Pacific Countries
13.5.3. Number of Employees, Business Support Services Market, Business Support Services Market/Number of Employees, 2020, Asia-Pacific Countries
13.6. Asia-Pacific Business Support Services Market, Segmentation By Type, 2015-2020, 2020-2025F, 2030F, Value ($ Billion)
13.7. Asia-Pacific Business Support Services Market: Country Analysis
13.7.1. China Business Support Services Market

Continue…….

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